Our ethos isn’t just to uplift our customers, we also believe in supporting our suppliers, just like they support us. We work to ensure that our materials and services are bought, produced and delivered in an ethical way, which means accounting for factors such as health and safety, quality assurance, sustainability and social, ethical and legal standards.
To the best of our ability, we purchase materials that are certified organic or fair trade, ethically audited, free from genetic modification, and purchased from community projects, or direct from producers. This gives local producers a fairer deal, and in return, gives us the assurity of high-quality products.
We combine passion with purpose to ensure we give back to the local community. Priding ourselves on building strong, long lasting relationships with our suppliers, we work hard to uphold and maintain the highest ethical standards across every aspect of our business. Of course this requires a lot of hard work, but we have a life long commitment to it.
Our ingredients are lovingly harvested by local farmers in Thailand and the UK, and directly purchasing from them provides us with a full history of our product from seed to bottle; giving us the confidence to promise a high quality product. Cutting out the middle man also allows us to pay farmers better wages, which they then invest back into their business and livelihood. This mutually supportive relationship not only benefits both parties, but in turn, ultimately, leads to a lovingly crafted product.
At MALĀKO, we practice what we preach, and we are passionate about what we do. Our firm belief is to deliver highly effective skincare products, true to their purpose. Every formulation of ours is lovingly created with mindfulness for our environment and is cruelty free, as it should be.
Our values from day one have been to have a zero-tolerance policy towards animal testing. It is not acceptable. And we work hard to commit to that strict policy every day. So, what does that mean? It means we don’t conduct, commission or pay third parties for the regulatory approval of results that come from animal testing at any stage of our product development process. We only trade with suppliers that provide cruelty free raw materials and ingredients and we have no room for anything that fails to comply with these requirements.
As a business, we at MALĀKO understand that there are other stages along the production process where our responsibility towards the environment continues. This goes beyond legal and regulatory requirements. Devoting ourselves to reducing our environmental impact and working to improve on that constantly means managing and trying to reduce our carbon footprint and impact on the environment in as many ways as we can. We also encourage our suppliers, staff and customers to do the same.
We intentionally work towards reducing unnecessary single-use packaging and materials for our products. Our focus is to incorporate recyclable, reusable materials that have the least amount of impact on the environment. To do this, we consider the packaging life cycle, the energy required to produce and recycle it, and the emissions involved in transporting it.
Our packaging of choice includes recyclable and reusable gift boxes, drawstring bags, and bio-degradable and FSC certified packing cartons; meaning it all comes from responsible, eco-friendly and socially beneficial sources.
Almost all our product comes in glass packaging, making it infinitely recyclable. PET bottles, one of the most commonly and widely recycled materials in the world, are only used in the packaging of two of our products.
Constantly motivated to improve on our eco-friendliness, we are always on the look-out for newer and better packaging solutions with the least amount of environmental impact. We also regularly and collaboratively work with our suppliers to ensure a reduction in the amount of packaging we receive and need to dispose of.
The energy at MALĀKO’s HQ is provided by a green energy supplier, who source renewable energy from hydro, solar and wind generators across the UK. In addition, our green gas is also sourced from renewable methods, such as food and farm waste. Monitoring our energy sources and usage, and aiming to reduce our consumption is something we are constantly reviewing and mindful of.